If you have a question, suggestion, or pitch for Gear & Goods Guide, we’d like to hear from you. Our team of reviewers, writers, and editors focuses on practical, hands‑on testing and clear buying advice. Reaching us by email is the fastest way to get a considered response.
Primary address: info@gearandgoodsguide.org
Please use a concise subject line that summarizes your request (see examples below). Including relevant links, order or product details, or a short bio will help us respond accurately and quickly.
What to expect after you write
- Acknowledgment: We aim to acknowledge every message within 24 hours on business days.
- Response time: For most inquiries we respond within 48–72 hours. Complex editorial, partnership, or legal requests may take up to 7 business days.
- Follow up: If we need additional information, we’ll request it by email. Please check your spam folder if you don’t see a reply within the expected window.
Inquiries we welcome
We prioritize messages that help us maintain trustworthy, useful coverage. Examples of welcomed inquiries:
- Editorial feedback and corrections: Errors, clarifications, or additional context for articles and product reviews.
- Product testing opportunities: Manufacturers or PR representatives offering samples for independent testing. Include product specs, availability, and intended retail price.
- Reader questions: Requests for buying advice or clarification about our recommendations.
- Partnership and collaboration proposals: Suggestions for affiliate, sponsorship, or co‑created content that align with our editorial standards.
- Media and interview requests: Requests to quote or interview a member of our editorial team.
- Advertising inquiries: Information on campaigns, creative assets, and timelines.
Inquiry types we cannot handle
- Technical support for products: We are not a manufacturer support channel; please contact the product maker for warranty or repair issues.
- Legal or time‑sensitive emergencies: For urgent legal matters, please mark the subject appropriately and expect routing to our legal team; extremely time‑sensitive issues may require certified delivery.
- Unsolicited bulk mail: Mass promotional emails without a tailored proposal may not receive a response.
How to format your message
To help us triage and reply faster, consider using one of these subject line templates:
- Correction: Article title — correction
- Review request: Brand — product name — sample available?
- Partnership: Organization name — brief proposal
- Reader question: Article title — question about recommendation
Attach product images, press kits, or relevant documents (PDF, JPEG) when they clarify your request. Note file size limits in your email client if needed.
Privacy and trust
We treat your personal information with care. Emails to info@gearandgoodsguide.org are used solely to respond to your inquiry and to improve our coverage. We do not sell or share personal contact details with third parties outside of necessary partners for a requested collaboration, and we will inform you before any such sharing.
Thanks for helping us keep Gear & Goods Guide useful and reliable. We look forward to hearing from you.